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BlackBerry Gets Enhanced Communication Features
BlackBerry Gets Enhanced Communication Features
By Barry Levine
January 23, 2008 8:56AM
Research in Motion's Blackberry smartphone can now edit Microsoft-format documents. Instant messages can be exchanged with non-Blackberry users and the software upgrades from Research in Motion add better administration and security. The Blackberry will also be able to check colleagues' calendars before scheduling meetings.
Looking to keep its position in an increasingly competitive landscape, Research in Motion (RIM) announced Tuesday new e-mail and other features for its popular BlackBerry device.
The company based in Waterloo, Ontario, said the new features, unveiled at the Lotusphere 2008 conference in Orlando, Fla., and scheduled for release throughout the first half of this year, will "enable organizations to increase mobility, productivity and return on investment." The features include enhanced messaging and collaboration, simpler management, enhanced security , and expanded application development support. E-mail, Lotus Connections The features require updates to the BlackBerry Enterprise Server and device software, and offer new capabilities for document downloading and editing, remote searching for messages, easier calendar lookup, HTML and rich-text e-mail, and advanced instant messaging. RIM has also announced that it will preview today a native application for providing access to Lotus Connections social software for businesses, offering the same access that is currently available on the desktop. For documents in formats such as Microsoft 's Word, PowerPoint and Excel, the integration of the DataViz Documents to Go software will enable editing on a BlackBerry smartphone. E-mail searching has been enhanced to allow users to search and retrieve messages from the server , even when they are no longer available on the smartphone. With the new calendar functionality, users can check colleagues' availability before requesting a meeting. For instant communications, companies running IBM Lotus Sametime and Microsoft Live Communications Server can have improved address-book integration, "click to call" functionality and more emoticon support. Enhanced Administration New BlackBerry administration features include an enhanced Monitoring Service as part of the next release of the company's Enterprise Server. A new Web Desktop Manager simplifies software upgrades, the company said, by allowing users to install software on their computer and manage their device via a browser. In addition, software updates to the device can be handled wirelessly. New application programming interfaces (APIs) have also been added, as well as support for several Java Micro Edition APIs. Chris Hazelton, an analyst with industry research firm IDC, said the addition of document editing will appeal to people who have gone with Windows mobile devices to get this capability. He added that the new features will allow the BlackBerry, already an "excellent communications platform," to become more of a collaboration tool. The enhanced instant messaging, he said, will enhance collaboration by letting BlackBerry users exchange IMs with non-BlackBerry users. RIM is also enhancing and emphasizing security, Hazelton noted, which could help it stave off competition in the enterprise from Apple's iPhone. "The iPhone is still very open and a lot of IT managers say they don't want it connecting to their systems," he said, although there is increasing pressure on IT departments to add the personal phones that employees are already using.
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This intel was contributed by JaxRolo
JaxRolo
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